CTR America, a subsidiary of Korean OEM & aftermarket manufacturer CTR Co. Ltd, supplies aftermarket products of OEM equivalent quality to our customers worldwide. Besides OEM business, CTR provides its products to the global Aftermarket industry with owned brands. CTR has 14 factories in 4 countries and over 1 billion sales annually. We are looking for a diligent sales operation manager with a great work ethic. If you are willing to learn and be trained, we'd love to have you on our team. In this role, you will optimize the operational systems and processes of the company, maximizing efficiency and profitability while remaining compliant with all legal and regulatory requirements. The ideal candidate has an analytical mind, a deep understanding of business and financial principles, and a proven sales operation manager track record.

Major Responsibilities:

· Communicating with customers to understand their needs and requirements and identify sales opportunities

· Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails

· Liaise between the customer and internal teams

· Fills orders by transferring orders to fulfillment, communicating expected delivery date, and explaining stock-outs

· Reviewing and updating supply chain practices in line with company policies, standards, laws, and regulations

· Negotiating terms and prices with suppliers and freight companies, monitoring and assessing their performance, and maintaining cost-effective practices

· Implementing logistic strategies, tracking goods from the origination point to the warehouse

· Analyzing the supply chain data and solving any issues or putting alternative plans in place

· Identifying and minimizing risk by predicting the demand for products and adopting new technology with no interruption to the process

· Managing inventory, packing, and distributing

Qualifications

· Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level

· Delivering client-focused solutions based on customer needs

· Ability to manage multiple projects at a time while paying strict attention to detail

· Excellent listening, negotiation, and presentation skills

· Excellent verbal and written communication skills

· Bachelor's Degree in appropriate field of study or equivalent work experience

· Deep digital understanding

· Self-motivated and able to thrive in a results-driven environment

· Natural relationship builder with integrity, reliability, and maturity

· Ability to prioritize among competing tasks

· Critical thinking and problem-solving skills

· Understanding of website development, marketing, measurement and analytics, content management, digital marketing, and internet technology

· Excellent time and project management skills, and a commitment to improving inefficient processes

· Keen attention to detail and adherence to deadlines

· Skill at Microsoft Office Suite, Google Apps

· Ability to manage multiple projects at a time while paying strict attention to detail

· Excellent listening, negotiation, and presentation skills

· Excellent verbal and written communication skills

· Bachelor's Degree in appropriate field of study or equivalent work experience

· Deep digital understanding

· Self-motivated and able to thrive in a results-driven environment

· Natural relationship builder with integrity, reliability, and maturity

· Ability to prioritize among competing tasks

· Critical thinking and problem-solving skills

· Understanding of website development, marketing, measurement and analytics, content management, digital marketing, and internet technology

· Excellent time and project management skills, and a commitment to improving inefficient processes

· Keen attention to detail and adherence to deadlines

· Skill at Microsoft Office Suite, Google Apps

Related Experience:

· 1 to 3 years of experience which is related to wholesale experience.

· Retail experience is a plus.

· Agency and/or vendor experience is preferred

· ERP system experience (SAP or Dynamics 365) is preferred

· Bilingual in Korean and English is a plus

Physical Requirements:

· Normal office duties

· Occasional fieldwork

· Must be able to travel; extensive overnight travel is required.

Benefits:

· 401(k)

· Competitive salary

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance

· Compensation: $60,000.00 - $65,000.00 per year but negotiable.

If you are interested in, please apply to hire@ctramerica.com with your resume and cover letter.