디디허쉬 정신건강 서비스 센터에서는 아래와 같은 이중언어가 가능한 전화상담원을 모집합니다.

*Your key duties will include:

- Offering crisis counseling services via telephone and chat.
- Working alongside shift supervisors to answer, manage, screen and conduct lethality assessments of crisis calls.
- Serving as a mandated reporter in cases of suspected abuse.
- Maintaining accurate and detailed call reports.
- Fulfilling continuing education requirements as requested or required for the agency.
- Assisting in the training process of new counselors and volunteers.
- Participating in community outreach events such as resource tables and presentations about suicide prevention.
- Attending routinely scheduled meetings as requested or required for the SPC.

*In the SPC programs at the Culver Palms site, a crisis counselor provides telephone and chat assistance to individuals in crisis. An additional $3.00 per hour will be paid for shifts worked overnight. Candidates must have successfully completed the SPC Crisis Hotline Training in order to be considered for this position. Full-Time and Part-Time positions are available. Didi Hirsch Mental Health Services offers benefits to employees that work 20 hours per week or more.


*Language Requirements

Candidate must be bilingual (Korean and English)
Requirements: You must be able to successfully pass our pre-employment screening, including a background check and live scan fingerprinting. For bilingual positions, you will need to pass a language assessment. You will also need to meet the following requirements for this role:

- Offering crisis counseling services via telephone and chat.
- Working alongside shift supervisors to answer, manage, screen and conduct lethality assessments of crisis calls.
- Serving as a mandated reporter in cases of suspected abuse.
- Maintaining accurate and detailed call reports.
- Fulfilling continuing education requirements as requested or required for the agency.
- Assisting in the training process of new counselors and volunteers.
- Participating in community outreach events such as resource tables and presentations.
- Attending routinely scheduled meetings as requested or required.

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