Duties

• Inputs claims

• Performs data entry accurately

• Answers calls directed to claims department and make phone calls related to claims

• Call, communicate, and contact various provider offices to send out and obtain medical records through mail, email, or fax.

• Request refunds and follows up with physician or appropriate representative.

• Contacts billers or vendors to take care of patient's bill.

• Follow up with physicians or appropriate representative for outstanding checks and inputs into log sheet.

• Manages portal access calls and emails from physicians or physician offices

• Other Duties

Experience and Qualifications

• Experience in healthcare (preferred)

• Excellent and proven interpersonal, verbal, and written communication skills

• Ability to keep schedule; customer service; strong work ethics

• Proficiency with Microsoft Excel/Word

• Ability to cope with conflict, stress, and crisis situations

Benefits

• Vacation days

• Paid sick days

• Paid major holidays

• Medical, dental, and vision insurance

Schedule Monday to Friday 8:30 AM to 5:30 PM (1-hour lunch in between) Benefits:

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Schedule:

• Monday to Friday 8:30 am to 5:30 pm

Ability to commute/relocate:

• Buena Park, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)

• Customer service: 1 year (Preferred)

Work Location: In person